Return Policy and Proceedures
What is your return policy?
We understand that sometimes, for whatever reason, the part you needed yesterday, is no longer needed today. So for that reason, All we ask is that you return the items within 45 days with a copy of your receipt. There will be a 20% restocking fee, unless the mistake is ours. There are no refunds given on electrical items. We will even arrange return freight for you. Just pack the part up in it's original package and we'll send someone for it. Return shipping charges will be deducted from your refund. We just ask for a couple of courtesies. We cannot take back discontinued, used, installed or tried parts. Nor can we take back items that have a VIN number or mileage programmed into them such as vehicle computer modules. Parts must be resaleable and in their original packaging. You do not need a return authorization, but we would like to be informed via e-mail, phone or whatever so that we can expect the part and credit the correct account in a timely manner when it gets here. Please include a copy of your invoice with the return. We do reserve the right to refuse and return any parts that we find to have been installed, are used, or do not meet the above return criteria. Your refund will be processed within 48 hours from the time we receive the item and a check will be mailed to the address on file.
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